At Renovation Managers, we are committed to customer satisfaction. If you're not happy with our services, we offer a straightforward refund policy.
1. Eligibility for Refund
- Full Refund: If you cancel your service at least 48 hours before the scheduled start time, you are eligible for a full refund of any deposits or payments made.
- Partial Refund: Cancellations made less than 48 hours before the scheduled start time will be subject to a 20% cancellation fee.
- Non-Refundable: Payments for services completed or partially completed are non-refundable.
2. Refund Process
To request a refund, please contact our customer support team via:
Refunds will be processed within 7-10 business days to your original payment method.
3. Exceptions
In cases of exceptional circumstances (e.g., medical emergencies, natural disasters), refunds may be considered on a case-by-case basis.
